Website Terms of Use

Last Updated: July 2026

1. Introduction

Welcome to the Aussie Chook Supplies website. These Website Terms of Use govern your access to and use of the website.

By accessing or using the Aussie Chook Supplies website, you agree to be bound by these Website Terms of Use, together with the Privacy Policy, Terms of Sale, Shipping & Delivery Policy, and Refunds / Returns / Warranty Policy.

If you do not agree with these Website Terms of Use, you must not access or use the website.

The website is operated by Aussie Chook Supplies (ABN 46 542 774 497). In these Website Terms of Use, Aussie Chook Supplies, we, us and our refer to Aussie Chook Supplies, and you and your refer to any person who accesses or uses the website.
 

2. Acceptance

By browsing, accessing or otherwise using the website, you acknowledge that you have read, understood and agree to be bound by these Website Terms of Use.

If you purchase goods through the website, you also agree to the Terms of Sale that apply to those purchases.

By accessing or using the Aussie Chook Supplies website, you are deemed to have read, understood and agreed to these Website Terms of Use.
 

3. Related policies

These Website Terms of Use should be read together with the following policies:

• Privacy Policy

• Terms of Sale

• Shipping & Delivery Policy

• Refunds / Returns / Warranty Policy

If there is any inconsistency between these Website Terms of Use and the Terms of Sale in relation to an order placed through the online shop, the Terms of Sale prevail to the extent of the inconsistency.
 

4. Use of the website

The content on the website is provided for general information and use only. We may change, update or remove content at any time without notice.

While reasonable care is taken, Aussie Chook Supplies does not guarantee that the website will always be available, uninterrupted, secure or free from errors, viruses or other harmful components.

Your use of any information, materials, products or services on the website is at your own risk. You are responsible for assessing whether the website, and anything available through it, is suitable for your needs.

You must use the website only for lawful purposes and in a way that does not infringe the rights of others or interfere with their use and enjoyment of the website.
 

5. Website content

Aussie Chook Supplies aims to ensure information on the website is current and accurate. However, we do not warrant or guarantee the accuracy, completeness, timeliness, performance or suitability of any information or materials on the website for any particular purpose.

Product descriptions, pricing, stock levels, images, specifications and availability may change at any time without notice.

Product images may differ from the goods supplied due to supplier packaging changes, product reformulations, rebranding, dimensional differences, monitor settings or other factors outside our reasonable control.

Unless stated otherwise, any accessories, props or additional items shown in product images are for display purposes only and are not included with the product.
 

6. Online shop

Where the website allows you to place orders, your purchase is also governed by the Terms of Sale, including terms dealing with pricing, payment, product availability, shipping, delivery, returns, refunds, warranties, liability and dispute resolution.

Aussie Chook Supplies may refuse, reject, limit or cancel an order where permitted by law, including where products are unavailable, a pricing error has occurred, fraud is suspected, or the order does not comply with the applicable terms.

You must provide current, complete and accurate information for all purchases made through the website.
 

7. User accounts

If you create an account on the website, you are responsible for maintaining the confidentiality of your username, password and any other login credentials associated with your account.

You are responsible for all activity that occurs under your account, except to the extent caused by the negligence or misconduct of Aussie Chook Supplies.

You must notify Aussie Chook Supplies promptly if you become aware of any unauthorised use of your account or any other security breach.

Aussie Chook Supplies may suspend or terminate your account if we reasonably believe that you have breached these Website Terms of Use, the Terms of Sale or any applicable law.
 

8. Intellectual property

The website and all content on it, including the design, layout, text, graphics, logos, images, videos, software, product information and other materials, are owned by or licensed to Aussie Chook Supplies and are protected by copyright, trade mark and other intellectual property laws.

You may access and view content on the website for your personal, non-commercial use only.

You must not reproduce, distribute, publish, transmit, modify, create derivative works from, display, perform, sell or otherwise exploit any content from the website without prior written consent from Aussie Chook Supplies or the relevant rights holder.

Unauthorised use of the website or its content may give rise to a claim for damages and may also constitute a criminal offence.
 

9. Reviews and user content

If the website permits you to post or submit reviews, comments, feedback, images, questions or other content, you grant Aussie Chook Supplies a non-exclusive, worldwide, royalty-free, perpetual and irrevocable licence to use, reproduce, adapt, modify, publish, translate, distribute and display that content in connection with the operation, promotion and improvement of the website and business.

You must ensure that any content you submit:

• is accurate and not misleading;

• does not infringe the rights of any other person;

• is not defamatory, abusive, offensive, obscene, unlawful or inappropriate; and

• does not contain viruses, malicious code or other harmful material.

Aussie Chook Supplies may monitor, edit or remove submitted content if we consider it breaches these Website Terms of Use, any policy or any law.
 

10. Privacy

Your use of the website is also subject to the Privacy Policy, which explains how Aussie Chook Supplies collects, uses, stores and discloses personal information provided through the website.

By using the website, you acknowledge that you have read the Privacy Policy and consent to the handling of your personal information in accordance with that policy.

We may use cookies, analytics tools and similar technologies to improve the performance and user experience of the website. If you disable cookies in your browser, some functions of the website may not operate properly.
 

11. Third-party links

The website may contain links to third-party websites, applications, tools or services for your convenience or information.

Those links do not mean that Aussie Chook Supplies endorses, approves or accepts responsibility for the content, privacy practices, security or availability of any third-party site or service.

If you leave the website using a third-party link, you do so at your own risk. You should review the terms and privacy policy of any third-party website before using it or providing personal information.
 

12. Prohibited conduct

You must not use the website in a way that is unlawful, fraudulent, misleading, malicious or harmful.

Without limitation, you must not:

• interfere with or disrupt the operation of the website;

• attempt to gain unauthorised access to any part of the website or its systems, servers or networks;

• upload, post or transmit any virus, malicious code or harmful material through the website;

• use the website to harass, abuse, threaten or harm any person; or

• use any data mining, scraping, robots or similar automated means to access the website without written authorisation from Aussie Chook Supplies.

Aussie Chook Supplies may investigate suspected misuse and may suspend, restrict or terminate access where we reasonably consider it appropriate.
 

13. Disclaimer

To the maximum extent permitted by law, the website and all information, content, materials and services made available on or through it are provided on an “as is” and “as available” basis.

Aussie Chook Supplies does not make any representation or warranty, express or implied, in relation to the operation of the website or the accuracy, reliability, completeness, timeliness or suitability of its content.

The information on the website is general information only. It is not intended to constitute professional, veterinary, agricultural, medical, legal or financial advice. You should obtain appropriate independent advice relevant to your circumstances before relying on any information on the website.
 

14. Australian Consumer Law

Nothing in these Website Terms of Use excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other law where those rights cannot lawfully be excluded, restricted or modified.

Where goods or services supplied by Aussie Chook Supplies come with consumer guarantees under the Australian Consumer Law, you may be entitled to a replacement, repair, refund, compensation or other remedy depending on the circumstances and the nature of the failure.
 

15. Limitation of liability

To the fullest extent permitted by law, Aussie Chook Supplies is not liable for any loss, damage, cost or expense, whether direct, indirect, incidental, special or consequential, arising out of or in connection with your access to, use of, or inability to use the website.

This includes loss arising from errors, omissions, interruptions, defects, delays, viruses, loss of data, loss of profits, business interruption, reliance on website content, or unauthorised access to or alteration of transmissions or data, except to the extent caused by the negligence, fraud or wilful misconduct of Aussie Chook Supplies or where liability cannot lawfully be excluded.

Where liability cannot be excluded, the liability of Aussie Chook Supplies is limited to the fullest extent permitted by law.
 

16. Indemnity

You agree to indemnify and hold harmless Aussie Chook Supplies from and against any claims, demands, liabilities, damages, losses, costs and expenses, including reasonable legal costs, arising out of or in connection with:

• your breach of these Website Terms of Use;

• your misuse of the website; or

• your submission of content to the website,

except to the extent caused or contributed to by Aussie Chook Supplies.
 

17. Suspension and termination

Aussie Chook Supplies may suspend, restrict or terminate your access to the website, without notice, if we reasonably believe that you have breached these Website Terms of Use, any other applicable policy or any law, or where suspension is necessary for security, maintenance, technical or operational reasons.

Aussie Chook Supplies is not liable for any suspension, restriction or termination, except to the extent liability cannot lawfully be excluded.

You may contact Aussie Chook Supplies at enquiries@aussiechooksupplies.com.au regarding any access issue.
 

18. Force majeure

Aussie Chook Supplies is not liable for any delay or failure to perform any obligation relating to the website where the delay or failure arises from an event beyond our reasonable control.

These events may include natural disasters, flood, fire, pandemic, war, terrorism, civil unrest, labour disputes, utility failures, technology failures, government action, transport disruption, supplier shortages or other force majeure events.

Where such an event occurs, Aussie Chook Supplies may suspend, limit or cancel affected services or website functions to the extent reasonably necessary.
 

19. Dispute resolution

If you have a complaint, concern or dispute relating to the website, you should first contact Aussie Chook Supplies at enquiries@aussiechooksupplies.com.au and provide full details of the issue.

Aussie Chook Supplies will attempt to resolve disputes in good faith and may, where appropriate, propose informal resolution processes or alternative dispute resolution before litigation.

Nothing in this clause prevents either party from seeking urgent interlocutory or equitable relief where appropriate, or from exercising any rights available under the Australian Consumer Law.
 

20. Changes to these terms

Aussie Chook Supplies may amend these Website Terms of Use from time to time by publishing the updated version on the website.

Any amended Website Terms of Use take effect from the date they are published unless otherwise stated.

You should review these Website Terms of Use periodically. Your continued use of the website after amended terms are published constitutes acceptance of those amended terms.
 

21. Governing law

These Website Terms of Use are governed by the laws of the State of Victoria, Australia.

You submit to the exclusive jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts in relation to any dispute arising out of or in connection with the website or these Website Terms of Use.
 

22. Severability

If any provision of these Website Terms of Use is found to be invalid, unlawful or unenforceable, that provision will be severed to the extent necessary and the remaining provisions will continue in full force and effect.
 

23. Entire agreement

These Website Terms of Use, together with the Privacy Policy, Terms of Sale, Shipping & Delivery Policy, and Refunds / Returns / Warranty Policy, form the entire agreement between you and Aussie Chook Supplies in relation to your use of the website.

They supersede all prior discussions, representations or understandings relating to that subject matter.
 

24. Contact

Questions about these Website Terms of Use or the website may be directed to Aussie Chook Supplies at enquiries@aussiechooksupplies.com.au.